Changed your mind? If you aren’t delighted with your purchase, you can return a product, in new condition, within 30 days and we will happily refund the purchase price.
- All items must be in new condition and in their original packaging.
- If items are not returned in new condition your return may be rejected or subject to a restocking fee.
- Your items must be returned within 30 days of the time you requested the return. After this, the returned items will not be accepted and the return request automatically closed.
- Original delivery fees are refunded only if returns are for defective products, products that were not described accurately, or orders that are shipped incorrectly.
Using your order number and email address you can request a return at shop.horseware.com/my-account.