How we can help you?

Horseware Ireland believes in supporting our retailers and helping them to build their businesses. Our shop.Horseware.com website allows us to do just that.

We use a partner company, KIBO (also known as Shopatron), as a platform that allows our retailers to fulfill and ship your order on our behalf. For this reason, all products are shown on the site at all times and product availability is subject to change.

There also may be tax added after checkout if a retailer in your same state ships your order. If your order is not shipped to you by one of our retailers we will fulfill it out of our North American warehouse.

Yes, once your order has been placed you should receive an email to your inbox including order confirmation.

We make every effort to get your order on its way to you within a 48 hour, Monday – Friday processing time.

Once an order has been submitted, there is a limited window of time to safely change the shipping address on the order. Please contact us at shop@horseware.com or call us at 1-800-887-6688 as soon as possible if you would like an address change.